20/20

April 2014 Business

Phase Out Inventory Chaos in 'Five Steps,' Phase Five

When I tell other managers and opticians that we are using a board management inventory system, their reactions are usually negative.
April 2014 Business

Phase Out Inventory Chaos in 'Five Steps,' Phase Four

Want to be able to do the right "Frame Speak"? It may be the coolest thing we do at our optical. Consider hosting a brand training event about once per quarter.
March 2014 Business

Phase Out Inventory Chaos in 'Five Steps,' Phase Three

Do you trust your reps? While we made many mistakes during the process, we had mixed success with reps, we even found a few that had been and still continued padding orders.
March 2014 Business

Phase Out Inventory Chaos in 'Five Steps,' Phase Two

Our optical brand was damaged! What once was known as an exclusive and trend-setting optical had become a big mess of confusion! We had no identity or direction.
March 2014 Business

Phase Out Inventory Chaos in 'Five Steps'

If you are the owner, manager or buyer of an optical this could give you a stomachache by the end of this paragraph. At least I did when I experienced this in real life. We had over 2,000 frames, 31 reps, and averaged 0.67 turns per year.